In this marketing fundamentals episode, we’re talking about onboarding and why it matters for your online business. Now, of course, you know what onboarding is. But the reality is that most people don’t think much about this process. And that’s a problem because onboarding is pretty freakin’ important.
A good onboarding experience is critical for creating loyalty and retention. Let’s dive into this concept and see how it plays out in the online business space.